Service Desk Express

Don’t let the sun set on your service management. Migrate from Service Desk Express with Raymarc Solutions, the #1 SDE support team.

BMC Service Desk Express Suite is an easy-to-use and easy-to-implement browser-based help desk tracking automation tool. It offers a flexible architecture, which makes it an ideal help desk tracking software for the service needs of many departments. Powerful workflow delivers superior service and reduces operational expenses, while interactive graphical reporting displays the data you need to make informed business decisions.

At Raymarc Solutions, we continually evaluate the BMC IT Service Management portfolio to ensure we provide the best solutions to meet our customers’ needs. BMC has announced that Service Desk Express (SDE) has moved to “Limited Support” and will no longer be supported after December 31, 2017. Luckily, we have both cloud and on premise solutions that are affordable and can provide you with greater service delivery capabilities. Reach out to us today to find out more about why we are your number one partner in Service Desk Express migration.