Service Desk Express Recorded Demo's 

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• Webex Player (needed to view demo's)
  
  
• Magic in Healthcare
  
  
• Magic in Facilities
  
  
• Magic in Human Resources
  
  
• Magic Service Desk version 8
  
  
• Magic Desktop Automation Suite
  
  
• Magic Knowledge Services
  
  
• BMC Service Desk Express for Small Business
  
  
• SDE 9.6 training session
  
  

Read real-life examples of the benefits achieved using BMC Solutions for Small and Mid-sized Business.

BMC Service Desk Express Suite is built around the IT Infrastructure Library (ITIL) framework and has been verified to be compatible with the following ITIL core processes.

Incident Management
Problem Management
Change Management
Configuration Management