BMC FootPrints 12

FootPrints is a flexible, comprehensive, integrated IT service & asset management platform that is easy to install, use, and extend to create business value. Supporting the convergence of IT service and asset management in this powerful platform gives you the visibility and control you need to continuously improve service delivery, and manage IT assets. This is done all while driving efficiencies, controlling costs, maintaining compliance, and reducing IT vulnerability and financial risk. With an emphatic focus on user experience, BMC FootPrints improves customer satisfaction and IT productivity, revealing the true value of IT service and support to the business.

With BMC FootPrints, you will

  • Improve efficiencies by simplifying and automating routine tasks
  • Create business value and reduce risk with better visibility into the IT environment
  • Maintain compliance as you document, record, and centralize IT tasks
  • Improve satisfaction with an easy-to-use interface and mobile capabilities

Leveraging the integrated, automated platform, you can

  • Easily initiate, route, track, and manage incidents driving process adherence with no programming required
  • Securely manage and control change to reduce unplanned outages and maintain security
  • Maintain a clear picture of assets and configurations to reduce unauthorized configuration changes that may result in security vulnerabilities
  • Monitor key metrics and SLA adherence at a glance to reduce service outages and improve cross-functional communication

Try BMC FootPrints today

By increasing visibility and automating workflows, BMC FootPrints gives IT organizations the control necessary to continuously improve service delivery. You can also manage IT assets while driving efficiencies, controlling costs, maintaining compliance, and reducing IT vulnerability and financial risk.

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