“Simple ITSM Software as a Service Solution for SMB”… BMC has combined the power of the leading SaaS platform (force.com) with the market-leading service management development team (BMC, Over 38% WW Market Share) to create a simple and affordable solution for Service Management.  No hardware, quick implementations, and a simple pricing model have helped this product grow more quickly in the SMB market than any other solution for IT Service Management.

“U.S. Mid-Market leader for on-site Service Management”

With a massive customer base in the U.S., a simple interface and a flexible architecture, Service Desk Express remains one of the top Service Management solutions in the world.  Raymarc is proud to be one of the leading providers in the United States.  We encourage you to see what’s new in Service Desk Express 10.X!

“Most Powerful ITSM SaaS Solution on the Planet” Remedy IT Service Management has been the world-wide leader in service management for many years.  Software as a Service (SaaS) has been a growing trend world-wide for the past several years, gaining significant traction.    Raymarc is pleased to be on the forefront of this market with some of the most talented resources in the United States to aid in your implementation.

“Business Intelligence for IT Service Management” Raymarc has recently partnered with the leading provider of packaged Business Intelligence solutions for IT Service Management.  We believe you’ll see why after viewing this short demonstration!